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| Will
my card details be safe? |
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All card transactions
are processed directly by the Royal Bank of Scotland, using their secure
payment system. Our site is fully secured using 128bit encryption provided
by Thawte. Systems Assurance do not keep a record of your card details as
they are captured directly by RBS.
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| What
is a verified by VISA and Mastercard secure code? |
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| These schemes are
a new service that let you shop on line with added confidence. Through
an easy to use security process the two schemes confirm your identity
when you make purchases at Systemsassurance.com and other participating
on line stores. It is convenient and works with your existing cards. You
register your cards just once and create your own password. When you make
a purchase at participating on line stores a special verify window will
appear, simply enter your password and click submit, Your identity is
then verified and the purchase is secure. Some credit cards may give you
the option of signing up for the scheme during the purchasing process.
Otherwise to activate the scheme for your card, or to learn more about
the service please contact the bank or financial institution that issued
your cards.

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| What
payment methods do you accept? |
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| Systemsassurance.com
accepts Visa & Mastercard only. We do not accept American express or Switch/Maestro cards. You can also pay by cheque
but please allow ten working days for the cheque to clear before we release
your goods. Please place your order as normal and make all cheques payable
to Systems Assurance Ltd. Every credit/debit card transaction is made via a secure
server and is completely safe. |
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| Can
I add additional items to my order once the order has been placed?
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| We are unable to add
additional items to orders once they have been placed, as we do not hold
any of your card details on our system. All transactions go through a secure
server with the Royal Bank of Scotland. Please place another order.
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| I
am taking the goods I purchased abroad, Can I claim back VAT? |
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| Systems Assurance
do not supply VAT rebate forms as goods purchased over the internet are
exempt from the VAT rebate scheme. |
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| Other
Queries |
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| For all
other queries please Contact Us |
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| Back
to Help |